Good change management is essential to ensure that changes are implemented smoothly and successfully without causing disruption to the organizations operations, employee morale, or customer satisfaction.
This entails a range of activities that help organizations and the people that make them up weather that change.
The process of preparing, supporting, and helping individuals, teams, and organizations to make the transition from the way things are done, to the way they should be done, is never simple.
The most important aspects of change management are planning, communication, education, training, and stakeholder engagement.
- Making It Work