In other words, there is no set of business practices that lays the foundation for effective decision making.
So, what is the solution to this decisionmaking problem
First, it must be recognized that smart decision making is both an Art and a Science.
The science of smart decision making involves creating and then incorporating and using the following strategies
Business and Operational Plans provide the framework for decision making by ensuring all decisions support the strategic direction of the organization.
In short, decision making is a system that controls and directs the organization and is ultimately responsible for its success or failures.
What is Poor Decision making
There are the 4 major characteristics of poor decision making in the public sector
Poor transparency almost always guarantees that the decision is poorly understood, lacks visibility, and is not accepted and supported throughout the organization.Duplication of effort is a direct result of poor visibility the left hand does not have a clear idea of what the right hand is doing, resulting in an overlap of initiatives especially in human resource and information technology that cost untold billions of dollars.Lack of streamlined approach to decisionmaking results in delays costing millions of dollars in direct or indirect fees.A lack of stated principles to follow when involved in the decisionmaking process, leaving decision makers without clearly understood guidelines to assist in the process.Behavioural consequences poor communication, lower morale/motivation, poor leadership and poor productivity throughout the organization.
In summary, many instances in the public decisionmaking practices are characterized by inconsistent, idiosyncratic, personalized approaches to decisionmaking at executive committee level.
And that the decision making is tailored to the unique requirements of the organization with respect to planning, performance measurement, timing and security.
In many public sectors the current approach to decision making is based upon Muddling Through. It is not an exaggeration to say that if poor decisionmaking practices are not recognized or identified, then very quickly public sector organizations cannot tell the difference between successful decisions and poor decisions.