Lagos unveils platform for feedback from citizens on policies, projects (

Lagos unveils platform for feedback from citizens on policies, projects

Lagos state government has unveiled its upgraded citizen and government communication and multichannel platform named CitizensGate 2.0 App, aimed at bringing governance closer to the people.

The CitizensGate 2.0, a citizen engagement platform, is an improvement on the 1.0 version designed to accommodate interactions between the government and the citizens and is expected to deliver economic and social benefits to investors and the entire citizens of Lagos state as a drive toward the smart city status.

Special Adviser to Governor Babajide SanwoOlu on Civic Engagement, Princess Aderemi Adebowale, made this known during a press conference at Ikeja, saying that the platform was conceived to have an allinclusive government in the state where citizens can participate pragmatically in the process of governance.

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According to her, the pillars of the CitizensGate application centre on citizen participation, open communication, and transparency on the part of the government, saying it would also offer social benefits such as feedback mechanism, population profiling, capturing accurate public opinion, tracking and enforcing government performances, security and community policing, LASRRA registration and verification, and access to daytoday activities across MDAs.

The Citizens Gate 2.0 platform is an application that interfaces with the citizens of Lagos state and is expected to take governance to the doorstep of Lagosians irrespective of their social class for allinclusive governance while bringing governance closer to the governed, she said.

Adebowale also disclosed that the platform is a web and Appbased egovernance channel that enables access to and delivery of public goods i.e government information, public assets and service through a welldefined customer relationship management infrastructure that capitalizes on both physical ICT hardware and soft human skills.


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