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Retail technology is evolving fast, and some stores are beginning to adapt to it. If you are a retail business owner, you must get conversant with this technology retail. This article will show you the top 10 innovative retail technology trends you should expect in 2023 and beyond.
The growth of online shopping and the integration of online and offline sites are among the top innovative retail technology trends. E-commerce and omnichannel retailing are two closely related trends transforming the retail industry. They both center on providing consumers with flexible and seamless shopping experiences across various channels.
One of the top innovative retail technology trends is voice commerce. Voice commerce, often called V-commerce or conversational commerce, is a technology-driven trend in which consumers use voice-enabled devices and platforms to make online purchases and conduct transactions using voice commands.
Artificial Intelligence (AI) and Machine Learning are among the best innovative retail technology trends in the market that can be used to create personalized product recommendations, chatbots for customer service, demand forecasting, and inventory management to enhance customer experiences and operational efficiency.
Robotic automation, often referred to as simply “robotic process automation” (RPA), is one of the notable innovative retail technology trends that uses software robots or “bots” to automate repetitive, rule-based tasks and processes in various industries and applications.
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