What Does a Quicken Loans Solution Consultant Do? [6 Duties + Salary]


What does a Quicken Loans Solution Consultant do? Find the answrer in this post

If you’re not familiar with Quicken Loans, they’re a major financial services company that operates primarily in the United States, as well as Canada and Australia.

They primarily focus on mortgages, home equity loans, title loans, and debt consolidation loans but have expanded into personal and business financial services as well.

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One position within their company is the solution consultant role, which is responsible for helping customers who are struggling to make their mortgage payments find ways to reduce the amount they owe on the loan or figure out what other options are available to them to keep the home.

What Does a Quicken Loans Solution Consultant Do?

The first thing that comes to mind is what does a quicken loans solution consultant do? A solution consultant works with business owners, employees and even franchise owners. The goal of a solution consultant is to help small businesses grow by offering their financial expertise and business advice.

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Most solution consultants have owned a business at one point or another so they can relate to what it’s like running your own company. They work closely with business owners to offer various financial solutions, including but not limited to personal loans and merchant cash advances.

Below are 6 duties of a quicken loans solution consultant;

1) Resolve Loan Disputes

In 2014, Colorado-based Quicken Loans was ranked first in customer satisfaction by J.D. Power and Associates. The company boasts quick results, with an average time of less than 2 weeks to close a loan.

It also provides personal service via its vault system, which guarantees each client will work with one designated member of its solution consulting team throughout every step of their home buying journey.

If you have problems or questions at any point along your way, you can contact your dedicated consultant at any time for expert advice on getting it done right – no passing off.

2) Present Loan Options

As a Quicken loans solution consultant, it’s your job to present loan options and educate borrowers on all their financing options.

You may help clients with buying, refinancing or building homes, using loans to pay for college tuition or starting businesses. In some cases, you may be responsible for completing loan application paperwork.

Your solution-consulting experience is important here—your extensive knowledge of finances can help guide clients toward loans that best suit their needs and provide them with information they need to make informed decisions about how they’ll borrow money.

3) Educate Clients on Financing

There are many different financing options available when it comes to real estate. A solution consultant will work with clients to find out which options are best for them and then educate them on their financing options and how they work.

If a client does not have enough money for their home, there may be an option for a seller-financed loan. There are several tax benefits that can be used by certain buyers or sellers in order to reduce their tax burden.

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Many customers use quicken loans as their preferred lender because of what they offer and what they can provide to each customer individually.

4) Connect Clients with Resources

One of your job responsibilities as a Quicken Loans solution consultant is to connect clients with resources. As an expert in our services, you’ll help customers explore their financial needs and determine if our product suite matches those needs.

If it does, you’ll suggest solutions for customers based on their unique requirements—such as mortgage loans or refinance options—and work with them through each step of the application process.

From gathering financial information to submitting documents and confirming customer ID, you will serve as an ambassador for Quicken Loans while providing solutions that match each client’s individual needs.

As you build trust with clients and prospective clients, they will increasingly rely on your expertise when making buying or refinancing decisions.

5) Ensure Continued Customer Satisfaction

Once your mortgage loan is approved, your solution consultant will continue to assist you every step of the way—from processing and funding your home loan to ongoing customer service and account maintenance.

If you have questions or concerns at any time, they’re always just a phone call away. The most important part of their job isn’t what they do; it’s that they are there when you need them—and ready to go above and beyond in order to help their customers.

6) Seek Training Opportunities

According to former Quicken Loans solution consultant Carl Adams, those who want to be on top of their game should look for opportunities to learn and grow. He says that if you aren’t currently looking for training opportunities, start by searching online.

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Speaking engagements, seminars and webinars are all great places to attend or even volunteer at. You never know what connections you might make along the way or how much knowledge can be gained from one event alone.

Learning is an ongoing process, so set yourself up for success by staying hungry for knowledge and not settling for less than your best!

Salary of a Quicken Loans Solution Consultant

Quicken Loans Solution Consultants are compensated based on their performance, but salaries can range from $45,000 to $90,000 annually.

In addition to a salary and benefits package that includes health insurance, dental and vision coverage and life insurance options, Quicken Loans pays bonuses of up to $75,000 for performance.

When you combine these payouts with a traditional salary structure that ranges from $45,000 to $90,000 annually it is easy to see why so many people want to be part of Quicken Loans!

The qualifications are simple: an entrepreneurial spirit combined with a dedication to customer service. If you possess those two qualities you may have found your calling as a Solution Consultant at Quicken Loans!


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